Jitterbit Integration Services
The duct tape of the enterprise integration world, but like, professional-grade duct tape.
Integration Guide
1. What Is Jitterbit? (And Why It's Not Just Another Integration Tool)
Jitterbit is an integration platform as a service (iPaaS) that connects applications, data, and processes. Think of it as the universal translator for your business systems - it speaks Salesforce, SAP, NetSuite, SQL Server, REST APIs, SOAP web services, and pretty much any other system you can throw at it.
But Jitterbit isn't just about moving data from point A to point B. It's about transforming data, orchestrating complex workflows, and handling all the messy "what if this fails?" scenarios that give integration developers gray hairs.
Data Integration
Moving data between systems in real-time or batches
API Management
Creating, managing, and securing APIs
Process Automation
Orchestrating multi-step business processes
2. When to Use Jitterbit (And When Not To)
Use Jitterbit When...
- You need to connect 3+ different systems
- Non-technical staff need to manage integrations
- You need robust error handling & logging
- Integration patterns repeat across projects
- You need both real-time AND batch processing
Maybe Not Jitterbit When...
- You're connecting just 2 simple systems
- You have unlimited custom code resources
- Integration is a one-time data migration
- Budget is extremely constrained
- You need sub-millisecond performance
We're platform-agnostic. We'll tell you honestly whether Jitterbit is the right solution for your specific needs, or if another approach (custom code, different iPaaS, etc.) would be better. No hammer-looking-for-nail situations here.
3. Our Jitterbit Expertise: We Speak Jitterbit Fluently
We've been working with Jitterbit since it was a niche tool that only integration nerds knew about. We've seen it evolve, we know its strengths and limitations, and we've built some pretty complex stuff with it.
Technical Skills
- Jitterbit Studio: Designing complex integration processes
- Transformation Language: Jitterbit's powerful data transformation engine
- API Manager: Creating and managing APIs
- Cloud/On-premise: Both deployment models
- Error Handling: Building robust, fault-tolerant integrations
Common Connectors
- Salesforce: Real-time and bulk operations
- SAP: BAPI, IDoc, and RFC connections
- SQL Databases: SQL Server, Oracle, MySQL, etc.
- REST/SOAP APIs: Custom web services
- Flat Files: CSV, XML, JSON, EDI formats
4. Common Jitterbit Use Cases (Real-World Examples)
Challenge: Orders come from Shopify, need to go to SAP for fulfillment, then updates need to sync back to Shopify and to a custom CRM.
Jitterbit Solution: Real-time integration that:
- Captures new Shopify orders via webhook
- Transforms data to SAP IDoc format
- Sends to SAP and monitors for completion
- Updates Shopify with tracking numbers
- Creates/updates customer records in CRM
- Handles errors (out of stock, invalid addresses, etc.)
Challenge: New hires in Workday need accounts in Active Directory, email, Salesforce, and various other systems. Terminations need to deprovision across all systems.
Jitterbit Solution: Scheduled integration that:
- Polls Workday for new hires/terminations daily
- Creates AD accounts with proper group memberships
- Sets up email accounts and licenses
- Creates Salesforce users with appropriate profiles
- Logs all actions for audit purposes
- Sends notifications to relevant teams
Challenge: Financial data spread across QuickBooks (small entities), SAP (large entities), and custom Excel reports from subsidiaries. Need consolidated reporting.
Jitterbit Solution: Batch processing integration that:
- Extracts data from multiple sources nightly
- Transforms to common accounting schema
- Validates data and flags discrepancies
- Loads into data warehouse (Snowflake/BigQuery)
- Generates consolidated financial reports
- Provides data lineage for auditors
These aren't theoretical examples - we've built variations of all these integrations. The common thread? Multiple systems, complex transformations, and the need for reliability.
5. Our Jitterbit Implementation Process
Assessment & Design
We analyze your systems, data flows, and requirements. We design the integration architecture and create detailed specifications.
Development & Testing
We build the integration in a development environment, including all transformations, error handling, and logging. We test thoroughly with sample data.
Deployment & Training
We deploy to production, monitor initial runs, and train your team on monitoring and basic maintenance. We provide comprehensive documentation.
What's Included in Every Project
- Detailed technical documentation
- Error handling and alerting setup
- Performance optimization
- Security configuration (encryption, auth)
- Monitoring dashboard setup
- Team training sessions
- Post-deployment support period
- Handoff to your team or our maintenance
6. Maintenance & Support: Keeping Your Integrations Healthy
Integrations aren't "set and forget." APIs change, data formats evolve, and business requirements shift. We offer ongoing support to keep everything running smoothly.
Monitoring & Alerts
24/7 monitoring of integration health, with alerts for failures or performance degradation.
Proactive Maintenance
Regular updates, performance tuning, and addressing issues before they become problems.
Evolution & Scaling
Adding new endpoints, handling increased volumes, and adapting to changing business needs.
Integration Health Check
Not sure if your existing Jitterbit integrations are running optimally? We offer a free integration health check - we'll review your setup, identify potential issues, and suggest improvements. No obligation, just expert advice.
Ready to Connect Your Systems with Jitterbit?
Whether you're new to Jitterbit or have existing integrations that need attention, we can help. We speak the language of both business stakeholders and technical systems, translating your needs into robust, reliable integrations that just work.
Need systems that actually talk to each other?
Let's use Jitterbit to build the integrations that make your business run like a well-oiled machine.